Privacy Policy

Midcoast Timber Centres places a high value on its relationship with employees, customers and suppliers alike and are committed to ensuring the privacy of personal information. The following statement explains how any personal information provided to Midcoast Timber Centres is dealt with in accordance with the Privacy laws.


Respecting your Privacy

Generally, the type of personal information which may be collected from time to time, may include but not be limited to, your name, mailing address, telephone number, e-mail address, and other personal information provided by you.


Where practical we collect your personal information directly from you. We may collect personal information about you when you deal with us by telephone, letter, fax, e-mail, or our website.

We collect personal information for any one or more of the following purposes:

  • Work Quality Evaluation Assessments;
  • Information about incidents in the workplace;
  • Employee Records (Personal Information pertaining to Internal and External staff - as defined);
  • Information submitted and obtained in relation to absences from work due to leave, illness or other causes;
  • Information obtained to assist in managing customer and business relationships.

There may be occasions when we obtain personal information about you from a third party; for example, from your nominated referees where you have applied for a position with Midcoast Timber Centres; when receiving the results of a psychological or competency tests; obtaining performance feedback about your work; or information acquired through trade references to verify trading/credit history where you are applying for credit terms. If we don't have your prior consent, we will take reasonable steps to inform you that we have collected personal information.


How we use and disclose your personal information

We may use and disclose your personal information for the purpose for which it was collected or, for a related or ancillary purpose such as providing you with one of our services.

We may disclose your personal information to:

  • Company employees, where relevant in the execution of their duties;
  • Organisations that conduct competency or psychometric tests;
  • Referees;
  • A workers compensation body;
  • Suppliers of services to us;
  • Our related entities;
  • Verify whether you have a criminal record.

If we engage third party contractors to perform services for us which involves handling personal information we take reasonable steps to prohibit the contractor from using personal information except for the purposes for which it was supplied.

Access to personal informationYou can gain access to the personal information we hold about you by written request. A request for access to the personal information we hold about you or in relation to an inquiry about privacy should be sent to:

The Administration Manager

Midcoast Timber Centres

59 Waratah Street

Kirrawee NSW 2232

Australia

We will deal with your request to provide information within a reasonable time.


Keeping your personal information up-to-date

If your personal information changes please contact us and we will endeavour to update and correct the information. We may also contact you from time to time to check the information is still correct.

Security of your personal information

Your personal information may be stored in hardcopy or electronically. We have security procedures in place to protect your personal information.


Information provided using our websites

Information about All Our Visitors

When you access our websites, we gather information about all of our users collectively, such as what areas users visit most frequently and the services users access the most. We only use such data anonymously and in the aggregate. This information helps us to continually create a better overall experience for you.

About the information you provide via our websites

Without your consent we do not disclose information about your individual visits to the Midcoast Timber Centres' websites to any outside parties, other than to our related entities or where the law requires it.

Midcoast Timber Centres

59 Waratah Street,

Kirrawee 2232

Australia

Telephone 61 2 8539 7483